820-424 question 141 discussion

answered

Which tool can be used to help monitor progress against stated targets?

  • A. Fishbone analysis
  • B. KPI heat map
  • C. Outcome process matrix
  • D. Power/Influence matrix
Created 4 months, 2 weeks ago by fbiovaz

fbiovaz

Ciscos material points to B. KPI Heat Map

JeanJ

So, which one is correct? B or C?

JeanJ

Right.! B is the correct answer. Page 179 Cisco Student Guide.